Privacy Policy

Effective Date: May 20, 2025

1. Introduction

River Region Training & Development Center, LLC (“RRTDC,” “we,” “our,” “us”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding that data.

2. Information We Collect

  • Contact Information: Name, email, phone number, company name (e.g., via contact forms or newsletter signup).
  • Service-Specific Data: Fingerprint data (when you book Live Scan or ink fingerprinting), course registration details, TWIC/HAZMAT certifications, business consultation information.
  • Usage Data: IP address, browser type, pages visited, time and date of access.
  • Communications: Email records, feedback, support inquiries.

3. How We Use Your Information

  • To schedule and deliver services (fingerprinting, training, consulting).
  • To respond to inquiries and provide customer support.
  • To send newsletters, updates, promotions—only if you’ve opted in.
  • To improve our website and services through analytics.
  • To comply with legal obligations (e.g. law enforcement for fingerprinting).

4. How We Share Your Data

  • With third-party service providers who assist with scheduling, email marketing, and website analytics.
  • As required by law (e.g. fingerprinting reports to authorized government agencies).
  • In connection with business transactions (e.g. acquiring or merging businesses).
  • We do not sell your personal information for marketing purposes.

5. Cookies & Tracking

Our site uses cookies and similar tools to:

  • Recognize your browser on return visits,
  • Track usage patterns,
  • Manage newsletter subscriptions.
    You can disable cookies through your browser settings, although this may affect site functionality.

6. Data Retention & Security

We keep your personal data only as long as necessary for service delivery or legal requirements. After that, we securely delete or anonymize it. We implement administrative, technical, and physical safeguards to protect sensitive data like fingerprint records and contact details.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Accessing the personal data we hold about you
  • Requesting corrections or deletions
  • Withdrawing consent to marketing communications
    To exercise your rights or ask questions, please email info@rrtdcenter.com or call (985) 379‑7235.

8. Children

Our services are intended for adults. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy occasionally. If there are material changes, we will post the new version on our website with a revised effective date.

10. Contact Us

If you have any questions or concerns, please reach out:
Email: info@rrtdcenter.com
Phone: (985) 379‑7235
Address: 2925 US‑51 Ste D, La Place, LA 70068